| Address: | Kolkata, West Bengal |
Dear Sir, I saw your bill Dt-10.6.14 which is of Rs.522/-only(attached), then how does your unbilled amount be 15000+ before discounts, this is an impossible difference, which I always asked you to check in my previous mails.
According to the bill, my unbilled uses was as under (before Discounts)
Calls: Local - Rs. 198.10 for 708min. o[censored]se
Night Speak- Rs. 5.10 for 21 mins o[censored]se,
STD- Rs. 21.50 for 43 mins o[censored]se,
Internet Rs. 14808.34 for 0.98 GB uses
Now you have billed for my internet uses of 0.98 GB Rs.14808.34 on what basis, if you calculate it on your standard 10 kb rate (which is your standard rate without discounts) which is 2 paise/10kb the the total amount for my above said uses will be Rs. 2068.76 only, without any discount, this shows you have overbilled my a/c. with some abnormal high rate.
Whereas I took a 1GB free pack so upto 1GB there should be no charge at all.
Therefore this shows that my total a/c. was overbilled for which I was blackmailed that if I don't pay the outstanding 15000/- (which actually was Rs. 522/-only) my connection will be barred, and which actually got barred.
This type o[censored]nfair trade practice is not expected from a co. like 'Vodafone'.
Now either justify your billing, or you have to compensate for loss we suffered for the five days of disconnection, for no reason. Was this information helpful? | 
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