[Resolved] Vodafone — block my sim. [protected]

avijit2803

from Kolkata, West Bengal

Address:

96/59 old calcutta road jagriti abasan 4a 4th floor barrackpore, Kolkata, West Bengal, 700123

Today 04/07/2019 VODAFONE company block my sim after i recharge 02 july Rs 35.

when i call customer care...exeutive reply me that i have not recharge my number in 90 days so my sim no [protected] was block permanently.

i port this mobile number from airtel..and not using vodafone for last 90 days.

02 july 2019 i recharge Rs35..which messages also come from vodafone. and also 3 july 2019 message come from vodafone side that 2148.00 MB 3G/4G date pack active and valid till 29/07/2019.
and in same day other message come in which ..2GB DATA i got valid for 10 days.
after this message and recharge vodafone say i not recharge in 90 days so they block my number..( all message from vodafone screenshot are attach )

i face huge problem bcoz this no [protected] are link with my all bank and i have not made any transaction bcoz OTP not come.

so resolve my problem otherwise i go to court.

and huge fine for vodafone for my harassment.

+2 photos

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Jul 5, 2019

Complaint marked as Resolved

today 05/07/2019 i recevied a call from vodafone mobile no. 9051145563 at 13:50pm and tel me that i get my number, when i say yes..then she say me.. i sumbit my KYC in nearest vodafone store and take postpaid line..her behaviour was very bad and used wrong word. and tell me d win the case and not care any complain in consumer forum. after that today i visit shyambazar vodafone store and they not tell me the reason why my number block.and tell me i take postpaid plan for 3 month after that change in prepaid plan. even today i not used my net banking more over my 9830888957 number was block which many people not contact me..vodafone just blackmail me and harassment me..

Vodafone India customer support has been notified about the posted complaint.

Jul 05, 2019

Updated by avijit2803 today 05/07/2019 i recevied a call from vodafone mobile no. [protected] at 13:50pm and tel me that i get my number, when i say yes..then she say me.. i sumbit my KYC in nearest vodafone store and take postpaid line..her behaviour was very bad and used wrong word. and tell me d win the case and not care any complain in consumer forum.

after that today i visit shyambazar vodafone store and they not tell me the reason why my number block.and tell me i take postpaid plan for 3 month after that change in prepaid plan.

even today i not used my net banking more over my [protected] number was block which many people not contact me..vodafone just blackmail me and harassment me.