[Resolved] Vodafone — Caller tune subscription without consent/approval (Prepaid Customer)
Y
Yash14692
Address:
Vodafone Idea, India
I received an Sms from 54300 about caller tune activation and deduction of Rs 99 from my prepaid balance. All this while I’ve not even touched my phone or requested any caller tune service. It has happened completely without my consent or approval. I request you to cancel the unscrupulous subscription and refund Rs 99 in my prepaid balance which were deducted without my knowledge.
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Aug 5, 2021
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2020
Vodafone India Customer Care's response Dear Customer,
If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.
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