[Resolved] Vodafone — Change of plan without consent

Arwa Shafin

Address:

India

Hello

My plan of vodafone postpaid number [protected] is changed from rs299 per month to rs399 per month without my consent. I have mailed them many times but no response. This is a clear case of loot. How could you change our plan without even asking us? Look into the matter urgently.

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Aug 8, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2020

Vodafone India Customer Care's response Dear Customer,

We regret the inconvenience caused. As per our records, your plan has been changed on 11 Aug 2020 from Red Entertainment(399) to Red basic(299). You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal