Vodafone — Charging hefty amount of bill

Address:

vodafone

First complained i made on 28 june 2020 which is not resolved yet. For the past 1.5 months i have been facing network related issue i am not able to use 1 mb of net from unlimted pack of 1099. I continously mailed them, called them, tweeted them but all went in vain. This plan is very expensive and without utilising its service how can i pay this amount of 2700 rs. I am not able to call anyone with this poor network. Apart from this charging additional service amount of rs 649 for netflix which is already added in his plan (Included). Because of 90 days policy i am not able to port their network for minimum 90 days and if i downgrade my plan then they will charge 3000 penalty.. What is this? Means they will not provide network to use his services but charging heftly... Please do something so that i can port all my three numbers. Iam very depressed as i have no option to how to overcome this issue. As all my number are related to this plan. If i not pay the bill they will close all my number. This is the reason they are charging so much...