Vodafone — Customer support officers are not responding to the problem properly.
G
Gulshan Modi
from Indore, Madhya Pradesh
Address:
Indore, Madhya Pradesh, 452010
Website:
www.vodafone.in/home-mumbai
I have purchased the vodafone sim on 15th of march this month. The sim was to be activated within 24 hours. The sim was activated on thursday and i have to get a balance of rs 46/- and data 150 mb which was valid for 14 days. When the sim was activated, i got the balance of rs 46/- but there is no any update regarding data pack of 150 mb. Whan i called the customer care support of vodafone, they assured that the data pack will be available within 4 hours. I waited and again called the very next day but thay again told the same thing. I waited again but still there is no any update. Even i called the third time and they said the same thing. Plese take this issue of negligence from their end seriously and make sure that this didn't happen again. I am tired of this negligence.
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