Vodafone — Data, Network and Phone call

Address:

Allahabad

I am continuously complaining on Vi costumer care from 31 march2022 regarding their 4g Data and calls but they don't care and every time they give me a date for resolving problems but they don't resolve it. Without my confirmation they close that complaints. I am continuously facings this problem from last 25 days. I have their call recordings. I also complaint on their twitter handle but my problem was not resolved. Now they aren't responding on twitter as well. I am sending all the complaint no. With details

1- Hi! Your request for setting your preferred language at IVR with reference no. UPE-V[protected] is registered. Your request will be processed by 31 Mar 22 07.19 PM. For further assistance, dial 199.

2-Hello! Your complaint for Data Speed with reference number UPE-V[protected] is registered. Your complaint will be processed by 04 Apr 22 06.00 PM. For further assistance, dial 199.

3-Hello! Your complaint for Data Speed with reference number UPE-V[protected] is registered. Your complaint will be processed by 06 Apr 22 04.24 PM. For further assistance, dial 199.

4-Hello! Your complaint for Network Coverage with reference number UPE-V[protected] is registered. Your complaint will be processed by 20 Apr 22 06.00 PM. For further assistance, dial 199.

5-Hello! Your complaint for Voice Quality with reference number UPE-V[protected] is registered. Your complaint will be processed by 23 Apr 22 06.00 PM. For further assistance, dial 199.

6-Hello! Your SR with reference number UPE-V[protected] is re-opened and will be processed by 26 Apr 22 12.53 PM. For further assistance, dial 199.

All above are complaint numbers. I did every thing what they asked me to do but my problem is not resolved. I am very depressed and loosing my business. I requested them to send me a mail for all my complaint details but they refused and rudely hanged up my call.
Please help.