Vodafone — Delay in activating sim cards

Address:

Mumbai City, Maharashtra, 400709

I had requested to port my 2 sim cards and to change one sim to postpaid from prepaid and another one to prepaid from postpaid on 09/07/2016 (saturday). The operator told me that the sim will get activated in a week. However, it took two weeks to activate the sim. It delayed for for one more week resulting in discontinuation of service for one more week and halting my sim card. I had got faulty sim cards from vodafone office which could not get activated and the operator told me on the 14th from the request that I have been delivered faulty sim cards.

This is not acceptable at all as this led to costumer dissatisfaction.