Vodafone — delaying in porting my vodafone connection to jio

Address:	Nalgonda, Andhra Pradesh, 508211
Website:	www.vodafone.in

I paid full billed amount and extra amount for 10 days in advance and requested for port on the same day. They still not ported my number and delayed for 7 days and after that when i mailed to their corporate i'd they called on02 feb and requested me to submit the port request again. Again they rejected with the reason that my payment for 10 days is not sufficient and asking me to pay extra one month bill. I request you to resolve my problem as they delayed the issues at their end and suffering the customer who paid an amount 10 days in advance.