[Resolved]  Vodafone — extra charges as access fee and 0 talktime

Myself vodafone customer, contact no. [protected] and i had done a recharge of rs.45 via my google pay app for the above mentioned number and in return i got this msg from vodafone :

"rchrg of mrp rs 45 on 18/09/19 successful. Tlktime rcvd rs 0, gst rs 6.86, accessfee rs 38.14, new bal rs 40.72. Transid onr[protected]. Congratulations! You are now eligible for extra rewards on your recharge! Dial *999# or click bit. Ly/voda_mer within 72hours of recharge to claim reward."

Now can anyone please explain me that even after deducting gst of rs.6.86, why was additional amount of rs.38.14 was deducted under the subtitle of "access fee" and is it fair that i got just rs.0. As talktime for the recharge of rs.45 which was full talktime offer? Is this the quality of service vodafone is planning to give to its customers by looting them in this manner..?? Requesting vodafone team to please look into this matter and sort out the same, if vodafone team thinks its right for doing so then requesting the team to please justify the same if such access fee details if its mentioned in telecommunication laws and articles.. Requesting vodafone team to please share the details with public for the same