[Resolved] Vodafone — Fake amount displayed on chart for roaming free

nancypujara

from Agra, Uttar Pradesh

Address:

New Delhi, Delhi

complaint regarding connection- [protected] There is written in Vodafone Chart that for 30 days roaming free you have to dial *444*76# I have done the same but still charges are applicable in my number, that I called customer care department they said for roaming free you have to dial *444*72# there is no recharge available of rupees 76. So this is the fault of company not mine why the have displayed wrong amount on Chart. I want my 76 rupees back.

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Dec 21, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Jun 20, 2014

Updated by nancypujara complaint regarding connection- [protected] There is written in Vodafone Chart that for 30 days roaming free you have to dial *444*76# I have done the same but still charges are applicable on my number, then I called customer care department they said for roaming free you have to dial *444*72# there is no recharge available of rupees 76. So this is the fault of company not mine why the have displayed wrong amount on Chart. I want my 76 rupees back.

Verified Support

Jun 21, 2014

Vodafone India Customer Care's response Hello Nancy,

We request you to kindly share with us the screenshot so that we may address your concern. Thanks for talking to us.

Regards,
Vodafone

Verified Support

Jul 04, 2014

Vodafone India Customer Care's response Hello Nancy,

Trust we were able to provide the necessary information, thank you for speaking with us regarding your concern.

Regards,
Vodafone