Vodafone — Fraudulent vodafone recharge pack

Address:

Beside Patiram Police Station, post+vill- Patiram Dist - D.Dinajpur pin- 733133

Hi I am Tapajoy Sarkar recharged 78 rs pack by free recharge online portal on 19th dec 2021 to validate this mobile no- [protected] though it recharged successfully but still it stops me to make out-going calls on this recharge pack it validates my no for 89 days and also I top-up rs 10 and still I am unable to make calls.

vodafone mobile company make so many hassles and complexities on their recharge plans and also to get info by dialing 144/198 or to check balance and validity whatever! if someone tries to check vodafone balance then this company shows balance 1 / balance 2 and so on!
every time this company skyrocketing the price of each and every pack or shorten it's validity. very annoying to make or to connect call in vi customer service. I tried 4/5 times unable to connect call.

don't know why this recharge pack hovering on online and every recharge pack has no detailed information or has some kind of misinformation.

I need a quick resolution within 24 hours as mobile is a very important and mandatory things in our every days life so please do it quick. I am not asking you to refund me but asking for to able to make calls and extend it's validity as it saying on online portal.