Vodafone — frc money charged but recharge not yet processed after porting my number to vodafone

Address:

Madhur Complex Shop No 1, in front of LIC Office, Raebareli, Uttar Pradesh 229001

I registered a porting request with voda from airtel at the vodafone global store located at rae bareli, near lic building. They asked me to pay ₹497 up front as frc and told me that once the number gets activated, the recharge benifits would be reflected in my account.
The port completed yesterday, the number is active and verified. Still there's no recharge benifits showing in my account.
I have tried reaching out for the people at the store but there's no phone number mentioned for that store.
Kindly help.