Vodafone — Fun Portal deductions without consent

Address:

India

Writing on behalf of my 80 years olf Father. Fun Portal money rupees 20 has been deducted on 5/May/2022. He use sony mobile k550i, that is very old and mobile does not even install whatsapp. How am I going to use fun portal on my mobile? They just send a text message and there is no number or information on how to cancel this services on same day. This is just unfair Indian greedy way to take money from people. There are no laws to protect the consumers.
Cancel and refund moneys with compensation for wasting my time writing these messages and emails.