[Resolved]  Vodafone Harassment — Vodafone selling customer data for money

Address:Bangalore, Karnataka

Hi
Vodafone customer relationship no :4.2623.00.00.100078
Vodafone forcibly activating 3g services on my number. I am forced to swicth off my cell because of this reason!

I have communicated to vodafone several times but vodafone claims that i have agreed to use 3g services! I deny the same.

Vodafone is trading customer details with tele marketers for money. Any one can register as tele callers without any proper checks and get access to vodafone nos! I get calls even from vodafone nos

I am getting too many marketing calls from banks, insurance companies!

I raise complaints on vodafone site, but vodafone is least bothered! When i provide all the proper details why numbers are not disconnected or no action taken against these telecallers!

I know they get my number from vodafone database! I am sure vodafone is trading customer nos!

Here are the few no’s which i want it to be diconnected without any excuses!

[protected] - standard chartered bank-29 oct 2013
91 [protected] - standard chartered bank-21 oct 2013

91 [protected] - lic insurance-15 oct 2013

91 [protected]- sms - you have won etc-18 oct 2013

91 [protected] - standard chartered bank - 26 oct-2013

I need to know how come these tele-callers get to know my number? I have recorded conversation with a tele-callers where-in she confessed getting nos from vodafone customer db. Any one can register as tele callers and get access to vodafone customer base by paying money!

Vodafone is selling personal info for money!

When i update my name in vodafone, i get calls from tele callers asking for that person, which proves my point!
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 05, 2013
Vodafone India Customer Care's response
Hello Nick,

Kindly share your current and alternate contact numbers with us at http://bit.ly/1ef7Z5k and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.
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