[Resolved] Vodafone — Huge bill for value added service which i have not requested | |||||
For one of my Vodafone postpaid number I have received large bill this month. Most of the bill due to value added services which I have not requested. They not even want to hear that this problem is due to their system fault. According to customer care it is because of clicking in ads while browsing internet. I checked my bill carefully and what I have found the time when those things were subscribed in my number, there was no internet usage mentioned in the bill. My outgoing call and internet is blocked from last 4 days though the last to pay the bill is 19th September. Was this information helpful? | |||||
Oct 28, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Sep 26, 2016 Vodafone India Customer Care's response Hi Sourav, Sorry that we gave you a reason to be upset with us. Our executive will be in touch with you. Regards, Vodafone India | |||||
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