Vodafone — Inappropriate payment demand and harassment

Hi

Hope all going well

This is regarding inappropriate payment demand and harrassment issue with Vodafone idea India
Since two month I have changed my number from post to prepaid so I went to Vi gallery ( thier own authorized company store )

Now we all know
To change this

we need to clear all our due payment otherwise they they don't even start our application

So as per the rule and thier required- all full and final payment made
I paid my dues via online mode

Post my payment REALIZATION

They intiate pre paid procedure and hand over new sim systemically

After two month Now they started asking again due payment as well as harrassment, msg calls...