Vodafone India — 69 rupees got deducted from my prepaid account for no reason

Address:

Guntur, Andhra Pradesh

Dear sir, Im dharani kumar bearing vodafone prepaid mobile number [protected], today[protected] after noon 69 rupees got deducted from my prepaid balance for no reason...i contacted customer care and their reply is that they gonna repost that money with in one or two hours back to my prepaid balance ...when i asked what is the reason for deduction ...their answer is that i downloaded a file thats why the charge was 69rupees ...i didnt downloaded any file as a matter of fact im using wifi ...how can they charge me money when im using wifi on my network and when i asked this ...their reply is that you are using vodafone simcard in ur mobile thats why we charged 69 rupees ...i was like what the hell ...then again i asked the reason for deduction ...she kept me on hold saying that ...her supervisor will speak with me ...and he never came on to the line so i hanged up the call ..." *111*3*2# " is the number of vodafone which helps the customer to get the last three call charges and when i did that it is showing that 69 rupees charge on a file that i downloaded according to the vodafone...im uploading a screenshot of that ..plzzzzz help me sir Thank you Dharani Kumar