Vodafone India — [protected] normal sms convert to mms issues

Address:Pondicherry, Puducherry

Kindly Refer mail id 30/12/2016

This is to inform to you that we are the long standing customer for you since around 8 to 9 years we are using the VODOFONE NETWORK .

In this circumstances we take new connection number : [protected] from the date o[censored]sing we are sending only normal SMS BUT IT send through MMS so that we are facing the high value bill amount for this number and the same we are immediately inform the vodofne sales person Mr.Karthik (his cell Number ) he give assurance shortout the issues but still this issues is pending snd continuing .

we are regularly pay the bill amt and this number is 499 plan so that we are paid monly amount Rs.500 Rest of the amount please waiver the same .

More over inform to you that same issues to service manager one of the person (MOHAMED... ) From bang lore he also informed and give assurance he will solve this issues immediately.

Thanks with regards,

P.Sakthivel
[protected]

This is my today submission 01/02/2016

Due to above issues we submit the following matter we have 5 connection but we are with you very long standing customer for the past 9 years.

In this regard several times we spoke to Mr. Raja & Mr Sunil but till date my problem will not short out even last 3 days ( 30/01/2016) i continuously follow Mr.Sunil he told Mr.Raja is sole incharge ask me to speak Mr.Raja .
When ever i call Mr. Raja he inform me i will check and call u with in half an hour but still i am waiting his call past 4 days he is not interest to solve my issues . this is not a first time this is third time so we feel you Vodafone people pushing us to change the Network

Even we ask to chancge the plan by email still not change my plan but past 15 days you are cut the outgoing facilities due to payment pending continuously service team call us and the same inform the issues but no one can steps .

in this regard thanks for your nice continuous support for the past 9 years from the month of 15th February we will change the other network.

Thank u : Mr.Raja, sunil, sridhar, Nirmal, Chin raj, Great salute to sales person Mr.Karthikeyan.

Thanks with regards,

P.Sakthivel
[protected]

MARUTI MISSION -MASS CODE -5067
MARUTI AUTHORISED SERVICE STATION
NO-60-KAMARAJ SALAI
THATTANCHAVADY
PONDICHERRY/605009
PH:[protected], [protected][protected]
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There is 35 rupees gone on this DOTBOT pack activation suddenly. I didn't activate any pack. Why this happens ? I need reason and want my amount back, without customer knowledge how could you took amount. This was really irritating. I need amount back ASAP!!! Don't do this further

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