[Resolved] Vodafone India — [protected] Data Connection | |||||
Hi, I have been using this number in the past for last 6 years . I have always raised many times for the network issues on my area where i stayed earlier and it has not been resolved . Later i moved to Selaiyur and transferred to other region. Hence i given that number to my spouse to use that and changed the data connection to 2G speed from 3G to reduce the billing, since when we connect 3G itself not coming network on mambakkam and informed them to change it to 2G as i couldn't use internet. Later this number was given to my mother in law to continue and vadofone made some changes on the plan and asking 4673 Rupees for the data connection. when i use 3g itself i wouldn't spend much amount and more than 1000 RS while we use international call. Now they are asking 4673 where 1.5 GB data connection automatically downloaded in android and for that they are charging lot money from customer and cheating. I have asked them the detail and customer care executive was very rude . I been using this number for last 6 years and paid 1000 of rupees every month . Now they need money from customer and not to resolve the issue. hence i throwned the simecard and not to use . They are not giving resolution always. Was this information helpful? | |||||
Feb 2, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Dec 30, 2016 Vodafone India Customer Care's response Hi Srinicms, That's definitely not the experience we want our customers to have. Let's look into this for you. Regards, Vodafone India | |||||
Add a Comment | |||||
36%
Complaints
27111
Pending
0
Resolved
9561
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment