Vodafone India — A representative of your firm's customer care service

Address:	Kolkata, West Bengal, 700056
Website:	www.vodafoda.in

So I received a call in the morning from the Vodafone customer care regarding my due bills. The number was+[protected]. The correspondent was nice and friendly. However, in the evening, the same person messaged me obscene and indecent things, claiming to be the same person who had called on behalf of Vodafone earlier. His name is ayan. This kind of behaviour is completely unacceptable from any firm, let alone Vodafone. It could possible be a big threat to our security concerns and for the matter of fact, does no good whatsoever to the image of Vodafone. I hope you address this serious issue as soon as possible and take as strict as a action against him and ensure this does not repeat. Things like this from a firm like Vodafone is shameful and betrays our trust. I hope the issue revieves the attention it deserves. Looking forward to a favourable response.