[Resolved] Vodafone India — about network speed issue

[Resolved] Vodafone India — about network speed issue

A Amal345 from Bengaluru, Karnataka Sep 30, 2019

In the last week i recharged my vodafone mobile. But till today i am not able to use the mobile data due to the slow network speed. When i contacted the vodafone customer care they told that they will solve the problem soon. But till today it is not solved. Now when i am trying to contact the vodafone customer care they are not taking my call. I recharged my vodafone account for 199 rs. Either i want this recharge amount as refund or they should solve my problem of network speed.in this same area jio is providing high speed data. Then why vodafone can't?. I want my problem to be solved. Was this information helpful? No (0) Yes (0)
Nov 18, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Oct 03, 2019 Vodafone India Customer Care's response Dear Customer, We tried reaching out to you in different time slots. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. Regards, Gipsy
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Comments

Manisha Rajshree

from Mumbai, Maharashtra

Oct 2, 2019

My phone is showing the message -Sim Card Rejected and due to this i m unable to make any contacts through this number.There was no intimation regarding the stoppage of services at any time of the day .Kindly help and give a speedy solution to this.

Sagar Deoskar

from Noida, Uttar Pradesh

Oct 2, 2019

Having lost my phone, procured a replacement SIM card 7 days ago. The sim hasn't been reactivated yet despite multiple round of conversations with the customer care executives, Vodafone store representatives . No resolution seems to be in sight.