Vodafone India — access fee | |
Myself sagar bhutkar, contact no. [protected] and i had done a recharge of rs.65 via my m - pesa app for the above mentioned number and in return i got this msg from vodafone : "rchrg of mrp rs 65 on 30/11/17. Tlktime rcvd rs 0.01, gst rs 9.92, accessfee rs 55.07, new bal rs -5.97. Transid onr[protected]." now can anyone please explain me that even after deducting the stax of rs.9.92, why was additional amount of rs.55.07 was deducted under the subtitle of "access fee" and is it fair that i got just rs.0.01 as talktime for the recharge of rs.65..? Is this the quality of service vodafone is planning to give to its customers by looting them in this manner..?? Requesting vodafone team to please look into this matter and sort out the same, if vodafone team thinks its right for doing so then requesting the team to please justify the same if such access fee details if its mentioned in telecommunication laws and articles.. Requesting vodafone team to please share the details with public for the same Was this information helpful? | |
Vodafone India customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
I have done 100rupess I receive message for recharge but my balance is still same this s fraud my mobile number is [protected]
Reply
Dear sir
I applied for the portability into vodafone from my old reliance no. [protected] although more than 15 days completed.
Please solve the problem as soon as possible.
As per rule portability process should be
Completed within 7 working days.
Amit shukla
Chak Ahamad pur nazul
Ghanta Ghar Raebareli
229001
I applied for the portability into vodafone from my old reliance no. [protected] although more than 15 days completed.
Please solve the problem as soon as possible.
As per rule portability process should be
Completed within 7 working days.
Amit shukla
Chak Ahamad pur nazul
Ghanta Ghar Raebareli
229001
Network issue from last 2-3 months and i have already complaint about it many times no such action taken
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