Vodafone India — access fee charged

Sushank Sagar

from Hyderabad, Telangana

Address:

New Delhi, Delhi, 110024

I had done the recharge of rs.25 via paytm on [protected] and got this message
"rchrg of mrp rs 25 on 22/02/18 successful. Tlktime rcvd rs 1.19, gst rs 3.81, accessfee rs 20, new bal rs 0.01. Transid onr[protected].."
Access fee of rs. 20???
Kindly look into this matter as soon as possible!
Why was additional amount of rs.20 was deducted under the subtitle of "access fee" and is it fair that i got just rs.1.19 as talktime for the recharge of rs.25 but the new balance still says 0.01..? Is this the quality of service vodafone is planning to give to its customers by looting them in this manner..?? Requesting vodafone team to please look into this matter and sort out the same

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Comments

amitrkamat

I have recharged for Rs. 509 and been charged Rs. 431.36 as access fee. What is this access fee.

amitrkamat

I have vodafone recharge for Rs. 509 and been charged Rs. 431.36 as access fee. What is this access fee. I don't need unlimited calls. I just need validity.

amitrkamat

I have vodafone recharge for Rs. 509 and been charged Rs. 431.36 as access fee. What is this access fee. I don't need unlimited calls. I just need validity. Vodafone is urgently requested to sort this matter and arrange refund.