Vodafone India — Access fee deduction | |||||
Hi vodafone, Please share me the knowledge of access fee. I reacharged my mobile ([protected]) for rs 65 from my paytm wallet and i get a talk time of rs 0.01, you charged me stax rs 8.48 and access fee of 56.51. Please tell me what is the purpose of the access fee? Why did you charge me without my knowledge. I need my money back, either through my talk time or send it back to paytm. I am attaching the message pic as proof. Here is the copy of the message in text Rchrg of mrp rs65.0 on 1-jun-17 successful. Tlktime rcvd rs0.01, stax rs8.48, accessfee rs56.51, new bal rs9.26. Transid mh[protected]. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
I am being asked to pay Rs 600 extra for calling this special number for 32 mins the special number is 51717 that I have never heard before, if you call this number it says the number does not exist.It is a bloody scam and shame on you Vodafone.
Reply
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information