Vodafone India — access fees charged on prepaid recharge
H
Heena_N
from Mumbai, Maharashtra
Was doing an online recharge through debit card for my mother. She needed to top up her talk time only. Without any explanation the service provider has deducted a huge Access Fee. As per the image was charged 168 bucks “ACCESS FEES” on a 199 rupee recharge! Utter and complete nonsense! Only got 13rs. talk time after a 199 rupee recharge. This isn’t normal. Vodafone should fix this. Need the proper amount to be credited.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment