Vodafone India — Activating value added services as your wish

Address:	676521
Website:	Vodafone

Hiii
They are activating value added services as their wish without the request of customer. They had activated a value added pack (namely, TV all channel pack). I don't even know what this pack is for. They are saying that it is activated on Apr 5 2.46pm. But I didn't even get a activation message till now. It's Apr 7 today, they told that 24 hour is over so they can't refund the amount. They are activating packs as their wish if there is balance in customer account. Cheating us...