Vodafone India — activating vas without consent

Address:Pune, Maharashtra, 411045
Website:www.vodafone.in

Even after repeated complaints against vodafone activating vas without the user's consent, vodafone continues to do so. I never consented to start any service but still get charged for it. Currently the vas charges are showing as 279 rs. And at the end of bill cycle, they add these charges and then also charge tax on it. And when you complain to them about this charges they give a lame excuse of clicking ads while browsing. How stupid of a excuse this is? I have been using internet on mobile since past 6 years and not once i was charged 'by clicking on the ads'. If this continues then i will be forced to file a formal complaint against vodafone with trai. Request vodafone to waive of these charges and stop this malpractice immediately. Earlier service request number is[protected].
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Jul 26, 2017
Updated by pdeo
Screenshot of recent services activated without consent.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information