[Resolved] Vodafone India — Activation of services without my permission and taking my money

mdraees

from Kollam, Kerala

Address:	Malappuram, Kerala, 676503
Website:	www.vodafone.in

"hello! Dotbot pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs.75 has been deducted. Your current balance post service activation is rs.124.1602. To deactivate sms stop to or call 155223 (Toll free). To download callertune app click hyperurl.co/vs"

I got the above said message today. I never asked for any such services. Its not my first time regards this type of issue from vodafone. Vodafone is robbing me everyday (Today 75 rupees) this is the real organised loot.

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Jul 8, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Jun 06, 2017

Updated by mdraees My phone number is [protected]

Jun 06, 2017

Updated by mdraees I lost rupees 35 today for a service which I'm not requested to activate. Day by day vodafone deducting my balance if I use my internet pack morethan 500 mb. (I have already recharged for rupees 353 for the allowance of 1 gb data/day). And also i can't contact vodafone customer care service too.

The content of message what i received
" Hello! Life Style pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.127.1602.To deactivate SMS STOP to or call 155223(toll free).To download CallerTune App click hyperurl.co/vs "

I would like to get my money back. And i hate to continue in vodafone service.

My phone number is [protected]

Verified Support

Jun 07, 2017

Vodafone India Customer Care's response Hi mdraees

That's not the experience we want you to have :( We will get this sorted out right away!

Regards,
Vodafone India

Jun 08, 2017

Updated by mdraees Todays deduction
"Hello! VDS DHNEWS pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.21 has been deducted.Your current Balance post service activation is Rs.107.1602.To deactivate SMS STOP to or call 155223(toll free).To download CallerTune App click hyperurl.co/vs"

My personal Advice to vodafone, "it's better to appoint some people as employees and give them a knife and say them to rob people in street by showing knife."