Vodafone India — Agent very rude(wilfred)

Address:

Bangalore, Karnataka

Called 198 bangalore 3g technical department told the agent that I have a ticket number regarding the issue . Asked the agent why the issue is still not resolved yet. He was rude and asked to wait till 1 clock next day.he says it's your mobile problem . Told the agent that i have recharged my number yesterday and was able to use 3g. In 6 hours time how can it be the mobile problem.told him its your issue. Again asks me to wait till tomorrow(rude)the agent. I have recharged my number not to wait till next day. Agent(wilfred) says we never asked you to recharge .instead of resolving he was arguing .please listen to the call. I have also recorded the call. I dont think it my mistake when the problem is Vodafone network . spoke to him around 2.12 am. April 30th 2015. Is this how vodafone treat there customers?. Worst customer care I have come across.across.Airtel is far better compared vodafone. this agent (wilfred)does not know to speak proper english . please resolve my issues asap. registration number for complaints [protected]. still not able to use 3g. Which was recharged for 3g rs 45 .Regards Sumanth [protected]