Vodafone India — all of a sudden rs. 35 has been deducted today (26/5/2019) at 1:19 am

Payel A

from Mumbai, Maharashtra

Address:

Bardhaman, West Bengal, 713204

Today (26.05.2019) at somewhere around 1:19 am rs. 35 has been deducted for entertainment pack however, i didn't activate it. I gave called the customer care and they have mentioned server issue is going on and if any amount is dedicated then it would be refunded. Please note i didn't activate any value added services hence need my money refunded asap. This is very bad and it hampers the reputation of the brand. My number is [protected] and my name is payel.

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Vodafone India customer support has been notified about the posted complaint.

May 26, 2019

Updated by Payel A Already I had a word with the customer care but they didn't respond. Very poor and please return my money asap.