[Resolved] Vodafone India

[Resolved] Vodafone India — amazon prime

R rkwason from Delhi, Delhi

I subscribed to amazon prime video for which i was charged rs 999/- and the same was paid via netbanking to amazon. Subsequently i realized that vodafone (The service provider on mobile) also reflected the same amount in my monthly mobile bill. I reported the matter to nearest vodafone store but they sent message to me to clear the bill else they will stop my mobile services. Even on getting in touch through vodafone complaint the matter has not been resolved for the past three months. I want that vodafone should give me refund of rs 999/- wrongly taken by them. Was this information helpful? No (0) Yes (0)
Dec 10, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Nov 08, 2019 Vodafone India Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further. Regards, Gipsy.
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rkwason

from Delhi, Delhi

I subscribed to amazon prime video for which i was charged rs 999/- and the same was paid via netbanking to amazon. Subsequently i realized that vodafone (The service provider on mobile) also reflected the same amount in my monthly mobile bill. I reported the matter to nearest vodafone store but they sent message to me to clear the bill else they will stop my mobile services. Even on getting in touch through vodafone complaint the matter has not been resolved for the past three months. I want that vodafone should give me refund of rs 999/- wrongly taken by them.
My mobile no is [protected]. Alternate no is [protected]