Vodafone India — Amount exceeding than my plan and limitation

rohit rajesh gupta

from Gorakhpur, Uttar Pradesh

Address:	Mumbai City, Maharashtra, 401104
Website:	postpaid plan

I got a plan of rs 500 every month, and also i take one internet plan extra which is around rs 240. But the problem is that i got a bill of 2190 which exceed my limitation and my network is also disconnected. Before this i got a bill of 1259 now they says that 1259 + late charges = 2190. This is not fair here i dont want to pay more then my plan plus extra services which i have taken which is around 500+240+ service charges = 850 (Estimated amount). Pls take action on this.
Thanking you

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Vodafone India customer support has been notified about the posted complaint.

May 11, 2017

Nikita Dade's response From my balance Rs.75 is deducted on the name of vodaphone DOTBOT. I have not requested for such offer. Without any information you have deducted my balanced.
I'm not satisfied with such nonsense service. I want this problem to be resolved.

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Comments

Nikita Dade

from Ahmedabad, Gujarat

From my balance Rs.75 is deducted on the name of vodaphone DOTBOT. I have not requested for such offer.
I want this problem to be resolved. I'm not satisfied with such nonsense service.