Vodafone India — app should show all balance
Didiff_2013 on Feb 22, 2020
I am using vodafone prepaid connection. As and when required i do a prepaid recharge. The issue is that now vodafone maintains two accounts for one prepaid number. One account showing main balance and another dedicated account showing recharge balance.
In vodafone app i only get to see the main balance. This is misleading. See this picture. It says my main balance is 1.80 rs however i have also recharged for rs 100 therein.
Vodafone app does not have any provision to view the dedicated balance. This feature should be added to the app as soon as possible. I am using the latest version as available on google play store.
[Feb 22, 2020] Vodafone India customer support has been notified about the posted complaint.
Verified SupportVodafone India Customer Care's response, Feb 23, 2020
Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.
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