Vodafone India — Auto-activation of international roaming for prepaid mobile number

Address:	Mumbai City, Maharashtra, 400703
Website:	myvodafone.vodafone.in

Recently (19th may 2016 -13th july 2016) my wife travelled abroad carrying my pre-paid category mobile. we did not realize that the pre-paid vodafone subscription automatically gets activated for international roaming. this resulted in a huge drainage of the money already paid without actually using the mobile for making any calls or sending messages or any other purpose in the us. this auto-activation for international roaming warning for pre-paid customers is not mentioned anywhere in the vodafone websie.

Now we realize that we should have removed the sim card before emplaing and replaced it just after landing in india.

When the complaint was made to vodafone customer care for reversing the charges, it was not entertained citing the above reason.