Vodafone India — automatic addition of vas | |||
Random 'extras' are being added by vodafone out of nowhere and the money gets deducted as well. First, there was a game pack that was activated for rs.35 with a message asking me to send 'stop' to 155223 to deactivate but when i did that i got a sms back saying no extras are active on my mobile. A week later rs.35 was deducted again as 'renewal' for the same game pack. The sms still says i have no extras active but it shows up in the my vodafone app. However, there's no way to cancel subscription. Now again rs.35 has been deducted for a new 'whatsmob' pack. How do i permanently stop vodafone from adding any vas ever in the future and get refunded for the last 3 deductions? Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
My mobile number is [protected] and it's outgoing SMS has been blocked, barred. Kindly unblock messaging facility so we can send SMS.
Reply
17/08/2018 my number [protected] please my vodafone sim card is very epensive plan so i want to buy a new sim card so disconnect my vodafone sim connection
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