Vodafone India — automatically activate caller tune and deduct the amount

Dear team,

In my vodafone number automatically deduct 66 rupees for caller tune. I'm already raised one complaint for the same. Vodafone customer executive told that we deactivate the caller tune and the amount will be refunded with 24 hours. Currently cross the time period of 24 hours, but i did not get any update and refund from vodafone side. More time i'm trying to connect with vodafone customer care but call is not connected. Please check the issue and do the needful.

Vodafone complaint reference no :c004-[protected].
Complaint raised date & time : 30 september 2019, 10.14 pm.
Affected mobile number :[protected].

Thanks & regards,
Jithin john
[protected]
[protected]@gmail.com