Vodafone India — Avoiding lower package service post receiving payment

Address:	600045
Website:	www.myvodafone.in

I have taken a basic package for international roaming. after receiving the payment, they have not connected roaming service. I have raised this issue for more than 15 times on call, chat and mail.

Since i need to make payment and need sms for OTP, i have not done pyments in India for a month and my credit card charges have gone so high.

Its very diseartening, they have set up the process so bad, there is a payment asked at every point but they have not ensured that the customer requirement is met.

its so inconvenient.

Though i have phone, bank accounts, income tax, hospitals and all personal contacts linked to this number, I have become highly disheartened to end any association with them.

I have used vodafone for 3 years now. I have come to a stage where i will even tell my friends not to take this service provider.