Vodafone India — bad customer service

1.I opted for English landed up to Hindi speaking agent.
2.I wanted to switch from post paid to prepaid and needed a request id from the supervisor in order to proceed.I spoke to the first agent for good five minutes who was trying to convince me to stay with Vodafone postpaid service.After declining the offer 5 times, he sent me to his supervisor.
3.the supervisor had no knowledge of why the call was transferred to her.by this time I was irritated.Once I told her she again tried to persuade me towards sticking to postpaid.Inspite of requesting multiple times to move me to prepaid.
4.i was at work, I informed her that I just want to make a change as the internet service was horrible and their was no coverage in my area.She asked me to hand over the phone toy husband :).My husband is the person whose name the line is on, they took my adhar and picture when they gave me the line.They knew who the user is, but the customer service agent was a sexist.She asked me if I could hand over the phone to my husband since I am allowed to request the connection change.(suflddenly after wasting 10min she realized that).My husband has requested the same for his line and mine .He was asked by the agent that the second line holder needs to request it else it can't happen.Make up your mind people.
4.once I handed over the phone to my husband she called him a LIAR.My husband calmly told her that he wants to keep the number but doesn't want to pay for something that doesn't work.She again called him a liar for switching the connections on false pretence.

It is our choice to whether I want to keep Vodafone or not.Who are you to call me a liar.Check the history and see how often has your Vodafone worked.it takes 3 times to call a number.

My take on the whole thing, don't waste the customers time.I was ftlrustatwd with vodafones signal problem and I was further irritated by the customer service supervisor.
HORRible customer service.Yogita something was her name..Horrible supervisor!!oa