Vodafone India — balance dedication

Address:Pune, Maharashtra, 411018
Website:discover.vodafone.in/nf

Hi team,

I have received a msg from vodafone that my 90rs is debited from my balance for activating desi 360 pack which i never requested.

Vodafone is taking off money from my balance for service which is never asked for and i don't even know what is that desi 360.

Can someone please help me get back my 90rs balance back in my account? Vodafone cannot just send a msg and debit money from customer account.

Below is the msg i received from vodafone.

(Hello! Desi 360 degree pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.90 has been deducted. Your current balance post service activation is rs.4.01. To deactivate sms stop to or call 155223 (Toll free). Discover cool games, apps, movies, music & more http://discover.vodafone.in/nf/)

Thank you,
Feroz saifee
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Vodafone India customer support has been notified about the posted complaint.
Sep 12, 2018
Updated by Feroz Saifee
Why is my complain marked as Resolved? NO 9ne from Vodafone has contacted me to resolved my issues by Balance dedication.
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