[Resolved] Vodafone India — balance deducted by flash message
A
Akbkbk20
from Vadodara, Gujarat
Hi,
Recently, my vodafone balance is deducted mistakenly through flash message from my account about which i was not aware. After just 2 days i checked my balance and i get to know that balance is deducted so i have complained in customer service and they are telling me that i should have complained in 24 hours to get refund and i didn't get any refund from vodafone.
Was this information helpful?
No (0)
Yes (0)
Jan 31, 2020
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2019
Vodafone India Customer Care's response Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment