Vodafone India — balance deduction & rough behavior of telecaller.

Address:

13G, sarbakhan road,, Kolkata, West Bengal, 700037

I'm using this number [protected] from last few years. on 25th may I got a message of my balance deduction. today I'm calling to your customer care for this purpose. Telecalling agent Mr. Sujoy Roy received the call. I'm tell about balance deduction & request for refund my balance. He informed that a caller tune service activated in this number. So, I request him to refund my balance but he was very rudely behaved with me and use rough language and argument for this matter.
I'm very disappointed for your service. I'm request you to solve this matter as soon as possible. And I hope my balance was refund as soon as possible.