Vodafone India — balance deduction without my consent

Address:

Kolkata, West Bengal, 711103

0n 12/10/2017 my balance deducted rs. 29 without my consent after that when i called in their customer care they said this plan activated by your side but after forcing them they said your balance will be credited with in 24 hrs but till nw balance is not credited after calling many time they said now your refund is not given to you and also they transfer his senior executive but after 1 hr their senior management not receiving my calls tht so i complaint this lodge so kindly resolve my problem asap.