Vodafone India — balance from mobile deducted from the mobile in the name of roaming which was not activated

Address:

Pune, Maharashtra, 411057

Vodafone has deducted the amount of rs 99 from my mobile without any information. Customer care says these are the standard charges. I have dual sim mobile phone and both simcards are vodafone. If these are the standard charges then it should apply to both sim cards. This is completely fraud. They have not informed about these charges and there was no any activation process from me. My mobile number is [protected]. I had requested for refund to customer care but they have taking care about this.