Vodafone India — balanced deducted unnecessary

Address:560102
Website:www.Vodafone.in

I have not activated any plan but still there is a deduction 70 rupees from my account without my knowledge. This is a re-occurring issue i am facing. I have called customer care and ask for refund but they denied. this is the request number [protected]. Whenever i call to customer care and ask for refund they say its not their fault. If it is not their fault and my fault who is the responsible for my money. Because i am not activating any thing. As customer care has suggested i have installed ad blocker too.
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