[Resolved] Vodafone India — Being initiated into packs i didn't subscribe to | |||||
This morning i got a message from Vodafone saying this: Hello! ClubHouse pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.90 has been deducted.Your current Balance post service activation is Rs.458.7882.To deactivate SMS STOP to or call 155223(toll free). I did not subscribe to this pack, and despite this, the amount was deducted from my account. And this is the 3rd time this has happened in the past 3 months.The previous 2 times, i posted it on social media, about how Vodafone was scamming their customers.I was then immediately contacted by their customer support team and the matter was rectified.I am really tired of this cheating and thus want to make a complain with the consumer court. Was this information helpful? | |||||
Jan 29, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Dec 29, 2016 Vodafone India Customer Care's response Hi Ramani Dharan One of our executives will call you. Be assured that your concern will be resolved at the earliest. Regards, Vodafone India | |||||
 2 Comments | |||||
Comments
I am a senior citizen .Without my concern amount of rs.35 deducted every weak as vas from my pre paid balance.pl refund all the amount immediately.
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