Vodafone India — Bill break up

Aravinth S

from Coimbatore, Tamil Nadu

Address:

600060

Iam s. Aravinth. My mobile number ([protected])
I have experienced worst service from u. I have been using vodafone for more than 2 years. I didn't expect this kind of service from u :reason. When i went to pay my bill in vodafone customer store i was shocked to see the bill as my plan is 199rs the bill amount for two month was 2200rs they said that i have called to special number for 19 minutes (Which is a five digit number) where i cannot call to that number in my plan. The cost of the call was 1600 rs, when i emailed the customer care with a return email they said it is a valid usage (How can u guys do like dis)

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Vodafone India customer support has been notified about the posted complaint.

May 31, 2017

Updated by Aravinth S Iam s.aravinth .my mobile number ([protected])
I have experienced worst service from u and I won't recommend Vodafone network to any of my friends and relatives i have been using Vodafone for more than 2 years .i didn't expect this kind of service from u :reason.when I went to pay my bill in Vodafone customer store I was shocked to see the bill as my plan is 199rs the bill amount for two month was 2200rs they said that I have called to special number for 19 minutes (which is a five digit number) 51717 in this current plan u cannot call to five digit number the cost of the call was 1600 rs and I want u people to rectify your mistakes and reduce the the above amount from the bill when I emailed Vodafone with a return statement they said it is a fair usage why should I pay the bill if I didn't make the call