[Resolved]  Vodafone India — Bill

Address:421306
Website:Vodafone

This is the last time i am dealing with vodafone,
But the way i am getting service till now is terrible.
1st when i converted my sim from prepaid to post paid.. They had taken more the 5 to 6 days then for internet plan i applied i went to dombivali service station they had taken my complaint but they ware unable to activate the plan again i visited after 2 days again they said it will get activated within 24 hrs but it was activated after almost 36hrs.
Then in next bill i was surprised when i seen my billing value was more then my usage it was doubled, again i had visited the same service station they had reversed my money whatever was charged extra, but then again in next month means in september 2016 i got unrealistic bill, so again i visited the dombivali service station, i asked them, now there was a lady who was saying very easily u have used 580mb for which u have been charged rs. 499, i asked very simple question why my data plan was not renewed on time, would have activated on a billing cycle but it was not, hence system have used automatic 580mb as without internet i can't work, she was not in a state to listen when i asked for a manager she said i am the manager, i was surprised then i said pls stop my billing and convert again in prepaid she said then u will have to pay last month reversal as well, i said why do i have to pay for what i was not responsible.. This is reducules the way she was treated was unpleasant. I work with tata where ur guys approach us for vodafone sim for my employee i'll make
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Nov 12, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2016
Vodafone India Customer Care's response
Hi Sarika,

Sorry for what's happened. Someone will get in touch with you to discuss your issue.

Regards,
Vodafone India
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