Vodafone India — bill not updated

Address:

Chennai, Tamil Nadu, 600081

I am jagadeesh from chennai, i have visited a vodafone mini store (Hello telecom) to pay my postpaid bill for the number ([protected]) and paid the amount of 350rs. For the bill amount of 363rs. On 29/06/19 but after that also i am just unable to call or use internet so i called customer care for the details but they are saying system down for all day and they also not updated my paid amount, if we do late payment means they are asking late payment fee but my bill not updated for more than 3 days for that how they gonna compensate me, kindly check it