Vodafone India — Bill received for non called special number 51717 | |||||
I received my second bill after port to vodafone for the month of may 2017 I was surprised that i have been charged for number 51717 that i have never called. I see that there was two days call are mentioned for this special number and charged me 1500 rs. When i called customer care they were advising for reducing credit limit, but not providing solution, when i asked to register complaint told me that will receive call in 24 hrs. But no reply from vodafone then i sent mail next day received called but they told me that charge is applicable as you have called but i have never called on this number what ever they have billed to me. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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My postpaid old plan 99 change to new plan 499 without my proper confirmation and without my knowledge.
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